Gaming is for fun, not stress. At 99cd, we believe every player can game responsibly — with the right tools and support in place.
99cd is for users aged 18 and above only. Treat gaming as entertainment — not a source of income. If things feel out of hand, use our tools and support services.
Online gaming can be a great form of entertainment when enjoyed responsibly. But sometimes it can get out of hand. At 99cd, we take responsible gaming seriously — because your wellbeing matters more to us than any profit.
Every year, many people face financial and emotional difficulties because of gaming — most often because they did not set limits on their time or spending, or failed to recognise the warning signs early. We want to help you avoid that.
Responsible gaming on 99cd means setting a budget, respecting time limits, playing for fun, and seeking help when needed. Our platform has all the tools to make that easy.
Remember — there are no guaranteed outcomes in gambling. Go in prepared to lose, and treat it as the cost of entertainment. When gaming stops being enjoyable, that is the right time to step away.
The core of responsible gaming is simple — know your limits, play within them, and keep gaming as one part of your life, not all of it.
Decide how much BDT you can afford to spend before you start playing. Once you hit that limit, stop — that's the smart move.
Decide in advance how long you will play each day. Set a timer and close the app when your time is up.
Avoid gaming when you are angry, frustrated, or stressed. A clear head leads to better decisions.
"Just one more game and I'll win it back" — that thought is dangerous. Chasing losses with bigger bets only makes the problem worse.
Our platform offers a range of effective tools to help you stay in control of your gaming
Set your own daily, weekly, or monthly deposit limit in BDT. Once a limit is in place, it cannot be easily raised — this is by design, to protect you.
Set a maximum amount per single bet. Protect yourself from the urge to place large bets. This limit can be activated from your account settings.
Set a duration for your gaming sessions in advance. When the time is up, the platform will automatically alert you and give you the option to end the session.
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
For an extended break, you can choose self-exclusion for anywhere between 6 months and 5 years. During this period, your account will be completely inactive and you will not receive any bonus offers.
Your full gaming and transaction history is available at any time. Analyse your spending patterns and stay informed.
You can activate responsible gaming tools in just a few steps from your account settings.
Sign in to your 99cd account with your username and password.
Click the profile icon at the top right and navigate to "Account Settings" or "Responsible Gaming".
Deposit limit, session time, cooldown, or self-exclusion — choose whatever you need.
Save your chosen limit. Limits generally take up to 24 hours to come into effect.
If you ever need help, our 24/7 support team is ready to assist.
| Tools | Active Hours | Change |
|---|---|---|
| Deposit Limit | Instant | 7-day wait to increase |
| Bet limit | Instant | 7-day wait to increase |
| Session time | From the next session | At any time |
| Cooldown | Instant | Automatically reactivates when the period ends |
| Self-exclusion | Instant | No changes before the period ends |
Reducing a limit takes effect immediately. Increasing a limit requires a waiting period — this protects you from making impulsive bets in the heat of the moment.
Recognising these signs is important — for yourself and for those close to you
If three or more of these signs apply to you, it is time to seek help. That is not a sign of weakness — it takes courage and self-awareness.
Answer these questions honestly — they will help you understand your own gaming habits
If most of your answers are "Yes", please get in touch with our support team.
1. In the past month, have you spent more on gaming than your set budget?
2. Have you ever decided to stop gaming but found you could not?
3. Have family or friends ever expressed concern about your gaming?
4. Have you gone back to play in order to win back money you lost?
5. Do you feel restless or low when you are not gaming?
6. Is gaming affecting your work, family life, or sleep?
If most of your answers are "No" — you are playing responsibly. Keep checking in with yourself regularly and stay within your limits.
Following these guidelines will keep your gaming experience enjoyable every time
Only use money you can afford to lose without it affecting your daily life. Never gamble with funds set aside for bills, food, or other essential expenses.
Take at least a 15-minute break every hour. Get up, drink some water, take a short walk. Playing for long stretches without a break impairs your judgement and increases the risk of making poor decisions.
Gaming is entertainment, not a business. Play to enjoy the experience, not just to win. When it stops being fun, stop playing.
Don't let gaming get in the way of time with family and friends. Social connections are vital for your mental health.
Regularly review your account's transaction and session history. Knowing how much you've spent and how long you've played helps you stay aware and in control.
If you are struggling, you do not have to face it alone. Reach out to the 99cd support team, talk to family, or consult a professional. Asking for help is the brave thing to do.
99cd strictly prohibits anyone under 18 from using the platform. We believe protecting minors from gambling is our ethical responsibility.
Age is verified at registration. ID may be requested in cases of doubt. If an account is found to be operated by a minor, it is closed immediately.
If you have children or teenagers at home, use parental control software on your devices. Never share your account password with anyone.
You're not alone in dealing with a gaming problem. Professional help is more accessible now than ever.
Our trained support team is available 24/7. Reach out via live chat for help with account limits, self-exclusion, or anything else you need.
Gaming addiction is a recognised mental health condition. Don't hesitate to seek help from a mental health professional or counsellor — doing so takes courage, not weakness.
Support from loved ones is the greatest strength. Talk openly with your family. If you notice a loved one struggling with gaming, reach out with empathy and a helping hand.
Most Frequently Asked Questions About Responsible Gaming